Terms of Use & Privacy Policy

Terms of Use

1. Acceptance of Terms

By accessing and using the website www.abcoastalcare.com ("Website"), you agree to comply with these Terms of Use. If you do not agree, please do not use our Website or services.

2. Services Provided

AB Coastal Property Maintenance Ltd. provides commercial janitorial and cleaning services. All services are subject to availability and approval. We reserve the right to refuse service at our discretion.

3. User Accounts & Responsibilities

3.1 Account Creation

Users may create an account on our Website to manage bookings, track invoices, and access special offers.
You agree to provide accurate, complete, and current information when creating an account.
You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.

3.2 Account Termination

We reserve the right to suspend or terminate accounts if fraudulent activity, misuse, or violations of our terms are detected.
Users may request account deletion at any time by contacting info@abcoastalcare.com.

4. Payments & Billing

All invoices must be paid according to the agreed-upon terms. Late payments may result in additional charges.
Services may be suspended or canceled for unpaid invoices.
We accept payments via QuickBooks invoicing and other approved methods.

5. Limitation of Liability

AB Coastal Property Maintenance Ltd. is not liable for indirect, incidental, or consequential damages resulting from service use or website functionality.
While we strive to provide accurate information, we do not guarantee the accuracy, completeness, or reliability of Website content.

6. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of the Website constitutes acceptance of any revisions.

Privacy Policy

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email, phone number, address, business details when requesting quotes, signing contracts, or submitting referrals.
Account Information: Username, password, and service preferences when creating an account.
Payment Information: Processed securely via QuickBooks or other approved payment processors.
Usage Data: IP addresses, browser type, and browsing behavior collected through cookies and analytics.

2. How We Use Your Information

Your information is used to:
Process service requests, referrals, and invoices.
Manage user accounts and provide personalized services.
Communicate with you regarding services, promotions, and updates.
Improve Website functionality and customer experience.
Comply with legal obligations.

3. Information Sharing & Security

We do not sell or rent your personal data.
Information may be shared with third-party service providers strictly for processing payments, analytics, or legal compliance.
We use security measures to protect your information, but we cannot guarantee 100% security due to the nature of online services.

4. Cookies & Tracking Technologies

We use cookies to improve Website functionality and analyze visitor activity. You can adjust your browser settings to disable cookies, but some features may not work properly.

5. Data Retention

We retain personal data only for as long as necessary to fulfill service obligations or comply with legal requirements.

6. Your Rights & Choices

You have the right to:
✔ Request access to your personal data.
✔ Request correction or deletion of inaccurate information.
✔ Opt-out of marketing emails (unsubscribe links provided in emails).
✔ Delete your account by contacting info@abcoastalcare.com.

7. Contact Information

For any questions regarding these Terms or Privacy Policy, please contact us at:
info@abcoastalcare.com
604-360-5372
abcoastalcare.com

By using our Website and services, you acknowledge that you have read, understood, and agreed to these Terms of Use and Privacy Policy.

Last Updated: March 10, 2025

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